P77 Privacy Policy — Your Data, Our Responsibility

P77 is a trusted online gaming and entertainment platform in Bangladesh. We believe your personal data belongs to you — we collect only what is necessary to provide our services and protect it with the highest level of security.

This Privacy Policy applies to the p77.vin website and all related services. It is in effect whenever you register on our platform, play games, make a deposit, or contact support.

This policy is written in plain, straightforward language so you can truly understand what we do with your data — no legal jargon, no hidden terms.

P77 only collects data that is strictly necessary to provide services, verify identity, and ensure security. Below is a breakdown of what we collect across three categories:

We never store your full bank account details, card numbers, or PIN. Mobile banking transactions are handled entirely through the mobile operator's own secure system.

P77 uses your data only for specific, legitimate purposes. We never sell your information to advertisers or third parties. The primary uses are outlined below:

• Account Management: Confirming your registration, securing your login, and keeping your profile active.
• Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
• KYC Verification: Verifying your age and identity and preventing fraud.
• Support services: Using relevant information to resolve your issues quickly.
• Responsible Gaming: Detecting unusual gaming patterns and sending alerts when necessary.
• Legal Obligations: Mandatory data retention as required by regulatory authorities.
• Relevant Offers: Sending relevant promotions and bonus offers tailored to your preferences.
• Platform Improvement: Analyzing user experience to improve games and services.

P77 never sells or transfers your personal data to advertisers, data brokers, or unrelated third parties. In limited cases, data may be shared with trusted partners solely to deliver our services:

• Payment Processors: Mobile banking providers like bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• KYC Verifier: Approved identity verification providers — for verification purposes only.
• Technology Providers: Cloud hosting and security providers — bound by strict confidentiality agreements.
• Legal Authorities: To the relevant authorities in the case of a court order or legal obligation.

In all of the above cases, strict Data Processing Agreements (DPAs) are in place with our partners, and they may only use data for specified purposes.

P77 follows the highest industry standards to keep your data secure. Our security infrastructure operates on the following layers:

• Transport Layer Security (TLS): All communication between your browser and our servers is encrypted with 256-bit SSL/TLS.
• Database Encryption: Sensitive data is stored on servers with AES-256 encryption.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Control: Only authorized personnel have access to limited data.

P77 uses cookies and similar technologies on its website to improve your experience and keep the platform running smoothly. Cookies are small files stored on your device.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

P77 believes you should have full control over your own data. All of your rights are described below:

P77 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

• Date of birth verification is mandatory at registration.
• KYC documents may be requested in cases of suspected activity.
• If a user is found to be a minor, their account will be closed immediately.
• If a family member uses the account, the account holder remains responsible.

Parents and guardians are advised to use parental control software on devices to help ensure their children's online safety.

We do not retain data longer than necessary. The retention period for each type of data is listed below:

• Account Information: While the account is active and for 5 years after closure (legal obligation).
• Transaction records: 5 years — in accordance with financial regulatory authority guidelines.
• KYC Documents: 5 years after account closure.
• Gaming History: While the account is active and for 2 years after closure.
• Support conversations: 2 years from the date of resolution.
• Device & Log Information: Up to 12 months.
• Marketing preferences: Deleted immediately upon opt-out.

P77 reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following methods:

• A clear notice will be displayed on the platform.
• A message will be sent to your registered email or mobile number.
• The date of any change will be noted at the top of the policy.
• For significant changes, your consent will be obtained again.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We recommend reading any policy change notices carefully.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We take every concern seriously.