P77 Terms and Conditions — Your Rights & Responsibilities

P77 (banner: p77.vin) is an online gaming platform operated for entertainment purposes. These Terms and Conditions form a legally binding agreement between p77 and all registered members of the platform. By using the platform, you are deemed to have accepted and agreed to all terms set out in this agreement.

These Terms and Conditions apply to all services, games, promotions, and special offers on p77. Where separate terms exist for a specific game or promotion, those terms apply alongside these general terms.

• You must be at least 18 years old to use p77's services.
• Only one account may be registered per identity document.
• P77 reserves the right to amend these Terms and Conditions at any time.
• It is each member's responsibility to comply with the applicable laws of Bangladesh.
• P77 reserves the right to suspend or close any account that fails to comply with any part of these Terms and Conditions.

To register on p77, you must provide accurate and truthful information. Accounts created with false or misleading information may be suspended at any time and any balance may be forfeited.

• You must provide your correct name, mobile number, and date of birth at registration.
• Opening more than one account is strictly prohibited.
• Keeping your account password confidential is your own responsibility.
• You may not allow anyone else to access or use your account.
• KYC verification may be required before a withdrawal can be processed.

For KYC (Know Your Customer) verification, you may be required to submit a copy of your National ID, passport, or driving license, along with confirmation of your mobile banking account. p77 uses this information solely for identity verification and does not share it with any third party.

Depositing on p77 is quick and easy. You can start with as little as BDT 100 via bKash, Nagad, or Rocket. Deposits are generally credited to your account instantly.

• Please use the correct reference number when making a deposit.
• Deposits from third-party accounts are not permitted.
• Any amount deposited in excess of the deposit limit will be refunded.
• If a deposit is delayed due to a technical issue, please contact Support.

Bonus and promotional offers on p77 are subject to specific terms and conditions. Accepting a bonus is considered acknowledgment of and agreement to the terms applicable to that bonus.

• Welcome Bonus: 150% bonus on your first deposit — up to BDT 10,000.
• Turnover Requirement: The bonus amount must be turned over 15 times before a withdrawal can be made.
• Bonus Validity: Every bonus has an expiry date; any unused bonus will be forfeited once it expires.
• Cashback: Weekly cashback of 5% to 10% applies based on VIP level.
• Free Spins: Applicable to selected games; winnings must be turned over 5 times.

P77 reserves the right to modify, suspend, or cancel any promotion at any time. For the latest information on active promotions, Promotions Page Visit.

P77 is committed to processing withdrawals as quickly as possible. Payments are typically completed within 24 hours of a withdrawal request being submitted. In some cases, the verification process may cause a slight delay.

• Withdrawals can only be made to a payment account registered in your own name.
• Bonus balance cannot be withdrawn directly — turnover requirements must be met first.
• Your account must be fully verified before a withdrawal can be processed.
• Multiple withdrawal requests may be submitted on the same day, provided they remain within the overall daily limit.

All games on p77 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and unbiased. This is regularly audited by independent third-party auditors.

• The use of bots, auto-clickers, or any automated software in games is strictly prohibited.
• Collusion with other players is strictly prohibited.
• Any winnings obtained by exploiting a technical error in a game will be considered void.
• P77 reserves the right to investigate any suspicious gaming patterns detected.
• In Live Casino, the dealer's decision is final.
• Any dispute regarding a game outcome must be reported to support immediately.

P77 firmly believes that gaming should be an enjoyable leisure activity, not a source of addiction or financial hardship. We encourage all members to play responsibly and provide a range of tools to help them do so.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Cooling-Off Period: Suspend your account for a specified period.
• Time Limit: Set a daily limit on how long you play.
• Reality Check: Receive periodic reminders at set intervals.

To learn more about responsible gaming, please visit our Responsible Gaming Visit the page.

P77 takes the privacy of your personal information very seriously. We protect all data using 256-bit SSL encryption. Information provided during registration is used exclusively for service delivery and identity verification.

• Your personal information is never sold to any third party.
• No information is disclosed to any authority unless required by law.
• You can view or request deletion of your stored personal data at any time.
• You have the option to opt out of marketing communications.

For more details, please visit our Privacy Policy page.

P77 may suspend or permanently close an account without prior notice for any of the following reasons:

• If an account is registered using false or incomplete information.
• Attempting to open multiple accounts.
• If bonus abuse or fraudulent activity is detected.
• Using hacks, bots, or any unfair software in games.
• Misconduct toward other players or staff members.
• If the account is used by anyone under the age of 18.

You can request to close your account at any time by contacting the support team. Any verified balance will be refunded upon closure.

If you have a complaint or dispute, please contact the p77 support team first. Most issues can be resolved through direct communication. The support team is available 24/7.

• First, report the issue via Live Chat.
• If the issue is not resolved via Live Chat, please send a detailed description by email.
• An initial response will be provided within 7 business days of a dispute being raised.
• A final decision on complex matters will be communicated within 30 days.